MLOps / LLMOps Platform Engineer

AI into production.
Reliability at scale.

I build the platforms that bring machine learning and generative AI into production—and keep them running reliably.

I'm Koby, a platform engineer with 9+ years of experience across ML infrastructure, automation, and observability. Currently at State Farm, I support production AI systems for insurance. Previously at JPMorgan Chase and Charter Communications.

Miami, Florida Cloud-native. Production-focused.

Koby Diaka wearing a navy blue suit and white shirt
Koby DiakaML Infrastructure & Automation
9+years in data & ML infrastructure
50+production ML models supported at State Farm
60%+reduction in release cycle time at State Farm

Expertise

What I do

From the first experiment to the systems
that serve it in production.

01 /

MLOps platforms

End-to-end platforms for experiment tracking, model registries, training, deployment, and continuous retraining. A consistent path from research to production.

MLflow · SageMaker · Azure ML

02 /

LLMOps & generative AI

Infrastructure for RAG applications and AI agents, with prompt versioning, evaluation harnesses, inference serving, and visibility into cost and latency.

RAG · LangGraph · vLLM · Bedrock

03 /

Cloud & Kubernetes

Kubernetes-native infrastructure for CPU and GPU workloads. Reusable infrastructure modules, autoscaling, and team isolation built for enterprise environments.

EKS · AKS · Terraform · Helm

04 /

GitOps & delivery automation

Version-controlled model delivery with automated training, evaluation, and promotion. Repeatable releases, audit trails, and dependable rollback workflows.

Argo CD · Harness · GitHub Actions

05 /

AIOps & observability

Model performance, data drift, and infrastructure telemetry brought together. Monitoring and automated alerting that help teams catch degradation early.

Prometheus · Grafana · PagerDuty

06 /

Data & feature engineering

Scalable data pipelines, production-ready feature sets, and quality checks that protect downstream analytics and model training workflows.

Python · SQL · Snowflake · Kafka

Career

Experience

Building production systems across
insurance, banking, and telecommunications.

Jan 2023 — Present

State Farm Insurance

Remote

MLOps / LLMOps Platform Engineer

Architect and operate a centralized MLOps platform supporting 50+ production models across pricing, claims automation, fraud detection, and telematics.

  • Reduced release cycle time by over 60% through automated model training, evaluation, packaging, and promotion.
  • Built GitOps delivery with Argo CD and Harness, including audit trails and rollback across environments.
  • Designed LLMOps infrastructure for inference, prompt versioning, RAG orchestration, and evaluation.
  • Unified model, drift, and infrastructure monitoring while enabling self-service ML infrastructure through Terraform and Helm.
KubernetesMLflowTerraformLLMOpsGitOps

Jan 2020 — Jan 2023

JPMorgan Chase

Remote

MLOps Platform Engineer

Delivered production ML and generative AI systems for private banking, from prototyping through live deployment, ongoing operations, and continuous retraining.

  • Built containerized model delivery, drift monitoring, retraining triggers, and SLA dashboards across AWS SageMaker and Azure ML.
  • Engineered RAG pipelines with prompt management, evaluation frameworks, and enterprise knowledge integration.
  • Standardized infrastructure and model delivery in regulated environments, and mentored engineers through code reviews and internal playbooks.
AWS SageMakerAzure MLEKS / AKSRAG

Jul 2017 — Dec 2019

Charter Communications

Stamford, Connecticut

DataOps Engineer

Built Python-based data pipelines at multi-terabyte scale, creating reliable foundations for analytics and production machine learning.

  • Designed validation frameworks to catch schema drift, null violations, and statistical anomalies before downstream use.
  • Automated data pipeline deployments with Jenkins, bash, and containerized workloads.
  • Engineered features for demand forecasting and customer churn models using pandas and SQL.
PythonSQLSnowflakeJenkins

Learning & development

Education & credentials

Education

Bachelor of Science
in Psychology

Florida International University

2010

Certification

Professional
Scrum Master

PSM

Professional development

AWS Certified AI Cloud
Practitioner Foundational

Certification studies

In progress

Get in touch

Let's build what comes next.

For conversations about MLOps, LLMOps,
and reliable AI infrastructure.